Contact

Non-urgent advice: When we are open

Hawkley brook Medical Practice is open Monday to Friday between the hours of 8.00am and 6.30pm.

You can contact us several different ways including, telephone, via AMGP, Email (general enquiries not medical issues) or alternatively call in to the practice to discuss any concerns or queries you may have with our friendly reception team who would be more than happy to help you.

You will also find some useful information below on how to access other services when we are closed.
Hawkley Brook Medical Practice
Chandler House,
Poolstock Lane,
Wigan Lancashire,
WN3 5HL
Opening Hours
Monday 8:00 am to 6:30 pm
Tuesday 8:00 am to 6:30 pm
Wednesday 8:00 am to 6:30 pm
Thursday 8:00 am to 6:30 pm
Friday 8:00 am to 6:30 pm
Saturday Closed
Sunday Closed

When your GP Surgery is closed

Non-urgent advice: Emergencies

In life threatening emergencies such as chest pain and severe shortness of breath you should call 999.

If you feel medical attention is needed when your GP Surgery is closed, please see below some options that may assist you.

Non-urgent advice: Wigan GP Alliance

Services: GP Telephone Consultation or Face to Face appointment. This service also offers Smear appointments on weekends.

 Address(s):

Ashton Medical Centre,
120 Wigan Road, Wigan WN4 9SU

Pennygate Medical Centre,
109 Ladies Lane Wigan WN2 2QG

Standishgate Medical Practice,
66 Standishgate, Wigan, WN1 1UW

Contact Number: 01942 482848 
Opening hours: 8am – 8pm Monday to Friday and 8am – 4pm Saturday, Sunday and Bank Holidays.

Non-urgent advice: Care Navigation

Care navigation allows our front-line staff to provide patients with more information about local health and wellbeing service, both within and outside of your GP Practice, in a safe, effective way. It means that patients will find it easier to get a GP appointment when they need one.

When a patient contacts the practice, the receptionist / care navigator will ask for a brief outline of the problem, this isn’t about being intrusive, it is aimed to allow the care navigator to identify the patient’s need and provide information about services in the practice, other NHS providers and the wider care and support sector.

Where appropriate, they will direct the patient to these services. All practice staff are governed by Data Protection & Confidentiality policies.

The scheme is designed to help give patients choice, offering them support and guiding them to the right information about other health care professionals who have the expertise to deal with a range of health and care illnesses and injuries. It also supports patients to be seen by the right person at the right time and in the right place.

Non-urgent advice: NHS 111

For Health information and advice, or if you need medical help fast when we are closed but it is NOT a life-threatening emergency. This service is open 24 hours a day, you will be triaged by a health advisor and offered the most appropriate care. Calls to this number are free from Landlines and mobile phones.Contact Number: 111
Opening Hours: 24 hours, 7 days a week including bank holidays

Non-urgent advice: Walk-in Centre

The Centres offer treatment for minor illnesses and injuries, they offer advice information and treatment by experienced nurses.The nearest Walk-in Centres are:


Leigh Infirmary
Address: The Avenue, Leigh, WN7 1HS
Contact Number: 01942 264000
Opening hours: 7am – 9pm


Skelmersdale
Address: 116-118 The Concourse Skelmersdale, WN6 6LI
Contact Number: 01695 554260
Opening hours: 8am – 8pm

Non-urgent advice: A&E

Accident & Emergency for serious injuries, accidents, and life-threatening emergencies only.The nearest Accident and Emergency department is:


Royal Albert Edward Infirmary
Address: Wigan Lane, Wigan, WN1 2NN
Contact Number: 01942 244000
Opening hours: 24 hours, 7 days a week including bank holidays